Privacy Policy

Muswick 2.0 app · Effective October 26, 2026

Muswick 2.0 is the ordering app of Muswick Wholesale Grocers ("Muswick", "we") for stores that buy from us. This policy explains what the app collects, why, and what we do with it.

Who can use the app

The app is for businesses with a Muswick account. Muswick creates every account; you can't sign up inside the app. Stores that want an account can apply through the "Become a Customer" link. The app is not meant for children.

What we collect and why

• Your sign-in. Your username and password are checked against your Muswick account. The app keeps a sign-in token on your phone so you stay signed in.
• Your orders. The items, quantities, purchase order number and pickup or delivery choice you send, so we can fill and invoice the order. The login that placed it is recorded with the order.
• Your account information. The app shows your prices, invoices, balance and past purchases from Muswick's own records, depending on what your account allows. That information comes from us; the app doesn't collect it from you.
• Searches, scans and item requests. When a search or barcode scan finds nothing, or you ask us to stock an item, we keep what you searched or scanned (and the brand and flavor you type) with your store's name and city. Muswick uses this to decide which items to carry.
• Notifications. If you allow notifications, Apple (iPhone) or Google (Android) gives the app a device token, which we keep with your store so we can tell you, for example, when your pickup order is ready or an item you asked for is back in stock. Signing out removes it.
• Technical information. Our server records the network address of each request (to block repeated wrong passwords and keep the service secure) and the app sends simple counts of errors with the phone type and app version, so we can fix problems. These contain no order or account details.

The camera

The camera is used only to read barcodes, on your phone. Pictures are not saved or sent anywhere; only the barcode number is looked up.

What we don't do

• No advertising and no ad tracking.
• No selling or renting of your information.
• No third-party analytics inside the app.
• No tracking of your location.

Who else sees it

Your information stays with Muswick and the systems we use to run our business (our ordering and invoicing system). Apple (on iPhones) and Google's Firebase Cloud Messaging (on Android phones) deliver notifications if you allow them. The "Become a Customer" link opens our account application, hosted by Jotform, which has its own privacy policy. We share information only when the law requires it.

How long we keep it

Orders and invoices are business records and are kept as long as the law and our accounting require. Search and request records and technical logs are kept only as long as they are useful for running the service.

Your choices

• Turn notifications or camera access off at any time in your phone's Settings.
• Sign out to remove your sign-in and notification token from the phone.
• To close your account, see what we hold about you, or ask us to delete the app's records about you that we don't have to keep, contact us below.

Changes

If this policy changes, the new version will be posted here with a new effective date.

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